Payments & Refund Policy


To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives.<br />
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Turramurra Pizza Gourmet is committed to providing our valued customers with high-quality, freshly cooked and ready to eat, take-away or home-delivered food. However, we do understand sometimes refund requests may be made. This policy sets out circumstances in which we may provide refunds in respect of a specific issue, at our absolute discretion.<br />
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We will gladly replace or refund incorrect products received or products that have been damaged or spoiled during transport by our staff.<br />
Turramurra Pizza Gourmet will not issue refunds for:<br />
Change of mind or incorrect product choice.</li>
If the food has spoiled as a result of not been consumed within a reasonable time after it has been received by the customer.</li>
For all returns and replacement enquires please call on Turramurra Pizza Gourmet by phone or email within one hour of receipt of your order.<br />